r990bt Privacy Policy

Introduction About This Policy

r990bt is a trusted online casino and sports betting platform in Bangladesh. Protecting the privacy of the personal information you provide while using our platform is one of our primary responsibilities. This Privacy Policy ("Policy") explains how r990bt collects your information, the purposes for which it is used, who it may be shared with, and how it is kept secure.

By visiting this website or creating an account on the r990bt platform, you will be considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, we ask that you refrain from using our platform.

1 What Types of Information We Collect

We collect various types of information to provide secure and seamless services on the r990bt platform. The information collected is as follows:

1.1 Personal Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — we only accept members who are 21 years of age or older)
• National Identity Card (NID) or passport details
• Email address
• Mobile number

1.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for transaction verification)
• Deposit and withdrawal transaction history
• Wallet balance and bonus credit details

1.3 Technical and Usage Information

• IP address and device type
• Browser type and operating system
• Time spent on the site, pages visited, and click data
• Login time and general location-related information
• Information obtained through cookies and similar tracking technologies

1.4 Communication Information

When you contact us via live chat support or email, the content of that conversation may be stored for the purpose of improving service quality.

2 Purposes of Collecting Information

r990bt uses your personal information for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities.

2.1 Account Management and Verification

Your identity and financial information are required to create and manage your account and complete the KYC (Know Your Customer) verification process. This is necessary to prevent fraud and ensure financial security.

2.2 Service Delivery and Improvement

By analyzing your usage patterns, we personalize the platform experience, recommend new games and betting options, and improve the overall quality of service.

2.3 Financial Transaction Processing

Financial information is essential to accurately process deposit and withdrawal transactions via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500.

2.4 Security and Legal Compliance

Your information may be used to detect and prevent fraudulent activity, prevent money laundering, and meet applicable legal obligations.

2.5 Customer Service and Communication

Your contact information is used to respond to your questions and complaints, provide important updates, and send relevant promotional information. You may opt out of promotional communications at any time.

3 Information Sharing and Disclosure

r990bt does not sell your personal information to any third party. However, information may be shared in the specific circumstances listed below:

3.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, game software supply, and technical infrastructure management. These partners process information in accordance with our guidelines and under strict confidentiality agreements.

3.2 Legal Obligations

If it is necessary to disclose information as part of a court order, government directive, or legal process, we will be required to do so. In such cases, we will share only the minimum information necessary.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new ownership. You will be notified before any such change takes place.

4 Data Security Measures

As a secure and reliable platform, r990bt takes the highest technical and organizational measures to protect your information.

4.1 Technical Security

• SSL/TLS Encryption: All data transmission on the site is secured through 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is protected by industry-standard encryption technology.
• Firewall and Intrusion Detection: Advanced firewalls and security measures are active to prevent unauthorized access.
• Two-Factor Authentication: A two-factor authentication method is used to strengthen account security.

4.2 Organizational Security

• Only authorized personnel have access to personal information.
• All staff are bound by confidentiality agreements and receive regular security training.
• Regular security audits and tests are conducted.
• A rapid response plan is in place in the event of a data breach.

While we ensure the highest security measures, no method of data transmission over the internet is completely risk-free. We therefore advise you to always use a strong password and never share your account credentials with anyone.

5 Cookie Policy

The r990bt website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the browsing experience.

5.1 Cookies We Use

• Essential Cookies: Required for the core functionality of the site, such as maintaining login status.
• Functional Cookies: Remember your preferences such as language and settings.
• Analytical Cookies: Collect statistics to monitor and improve site usage.

5.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may prevent some site features from working properly.

6 Data Retention Period

We retain your personal information only for as long as it is necessary.

• Active Account: All information is retained for as long as the account remains active.
• After Account Closure: Information may be retained for a specified period to meet legal obligations and prevent fraud.
• Transaction Records: Financial transaction information is retained in accordance with legal requirements.
• Technical Logs: Technical logs are generally retained for a short period and deleted at regular intervals.

7 Your Rights

You have certain important rights regarding your personal information, which r990bt respects:

7.1 Right of Access

You may request from us to find out what information we hold about you and how it is being used.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes and opt out of promotional communications.

7.5 Right to Data Portability

In some cases, you may request to receive your information in a structured, commonly used format.

8 Privacy of Minors

r990bt strictly prohibits membership for anyone under the age of 21. We actively take the following measures to prevent minors from using the platform:

• Age verification process at the time of registration.
• Identity confirmation via national identity card or passport when required.
• Requests for additional verification in suspicious cases.

If we become aware that information from a minor has been collected, we will immediately close that account and delete the associated information.

9 Third-Party Links

If the r990bt platform contains links to any third-party websites, r990bt is not responsible for the privacy policies of those websites. We ask that you read the privacy policy of any external site before visiting it.

Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe follow their own privacy policies. Technical information may be transferred to game servers during gameplay.

10 Changes to This Policy

We may update this Privacy Policy from time to time. For significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email address.
• Display a special notice on the platform.

Continued use of the platform after changes have been made will be considered as your agreement to the new policy. We therefore recommend that you review this page regularly.

11 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us: